Printable Wall Art: Frequently Asked Questions

Everything you need to know about buying, downloading and printing ArtPics24 digital wall art.

What do I receive after purchase?

You receive a set of high-resolution JPEG files in five aspect ratios: Square 1:1, Portrait 3:4 (A), Portrait 3:4 (B, alternate crop), Landscape 16:9, and Landscape 3:2.

How do I download my files?

Immediately after purchase, Gumroad sends a confirmation email to your address containing a secure download link. Click the link to access and save your files. The link remains valid — you can re-download from your Gumroad library at any time.

What file formats are included?

Files are delivered as high-resolution JPEG images suitable for professional print labs, home printers, and online printing services. The resolution is optimised for large-format printing without visible pixelation.

Can I print the artwork myself?

Yes. You may print the files for your own personal use and home decoration as many times as you need on any medium — paper, canvas, metal, acrylic, or similar. Commercial reproduction, resale of prints, and mass production are not permitted under the personal use licence.

What paper or printing service should I use?

For best results we recommend a professional print lab using archival or fine-art matte paper. Popular options include Canva Print, Printful, Mpix, and local print shops. Canvas and metal prints also look stunning with our artwork. Select the aspect ratio that matches your desired frame size before sending to print.

Which aspect ratio should I choose for my frame?

Common frame sizes and their matching ratios: Square (1:1) → 12×12", 16×16", 20×20". Portrait A or B (3:4) → 6×8", 9×12", 12×16", 18×24", 30×40 cm (A4 and A3 are slightly narrower, so they need a small trim). Landscape 3:2 → 6×4", 12×8", 30×20". Landscape 16:9 → 48×27" TV-width prints or panoramic frames. All five ratios are included in every purchase, so you are never locked into one format.

Can I use the artwork commercially?

Each purchase grants a personal, non-commercial licence. This covers printing for your own home or as a personal gift. It does not cover commercial display, selling prints, using the artwork in paid marketing materials, or any form of resale. If you are interested in a commercial licence, please contact us.

Which payment methods can I use?

Secure checkout via Gumroad. Pay with major credit or debit cards, PayPal, Apple Pay, or Google Pay. Available options may vary by country and device.

Are taxes included in the price?

Prices are shown in US Dollars. Secure checkout via Gumroad. VAT, sales tax, or other applicable taxes are automatically calculated at checkout based on your country.

Why does my payment statement show "Gumroad"?

ArtPics24 processes all payments through Gumroad, a trusted digital commerce platform. Your credit or debit card statement will show "GUMROAD" as the merchant name — this is expected and confirms your purchase was processed correctly.

I did not receive my download email. What should I do?

Please check your spam or junk folder first — automated emails from Gumroad are occasionally filtered. If you still cannot find it, log in to your Gumroad account at gumroad.com and find the purchase under your Library. If you continue to have difficulty, email us at support@artpics24.com and include your order email address.

Can I get a refund?

Because digital files are delivered immediately and cannot be returned, all sales are final once the download has been made available. Refunds are considered where: the file was not delivered, the file is defective or corrupted, or the product is materially different from its description. If you believe you qualify for a refund, email support@artpics24.com within 14 days of purchase.

Where can I learn more about printing?

Read how to print digital wall art for paper and print-shop advice, and the wall art size guide to match a file to your frame. Still stuck? Email support@artpics24.com.

About ArtPics24

Premium Digital Wall Art

ArtPics24 is an independent digital art studio dedicated to bringing gallery-quality wall art into everyday spaces. Every piece in our collection is an original composition — carefully crafted to balance aesthetic beauty with versatile printability.

Our Story

We started with a simple belief: beautiful art should not require a gallery visit or a large budget. By offering our work as high-resolution digital downloads, we remove the barriers of shipping, framing lead times, and geography. You choose the piece, download the files, and print at a size and format that suits your space — on your schedule.

The Art

Our catalogue spans botanical illustrations, abstract compositions, nature landscapes, vintage-inspired prints, and modern geometric works.

Multiple Formats Included

Every purchase includes five aspect ratios — Square (1:1), Portrait 3:4 in two distinct crops (A & B), Landscape 16:9, and Landscape 3:2 — so your artwork fits standard frame sizes and a wide range of printing services without guesswork or cropping.

Secure & Instant

All purchases are processed securely through Gumroad. Your download links are available immediately after payment, and a confirmation email is sent to your address with permanent access to your files.

Get in Touch

We love hearing from our collectors. Whether you have a question about your purchase, a framing tip to share, or a request for a custom commission, email us at support@artpics24.com or use our Contact form.

Frequently Asked Questions

Everything you need to know about buying and using ArtPics24 digital art.

You receive a set of high-resolution JPEG files in five aspect ratios: Square 1:1, Portrait 3:4 (A), Portrait 3:4 (B, alternate crop), Landscape 16:9, and Landscape 3:2.
Immediately after purchase, Gumroad sends a confirmation email to your address containing a secure download link. Click the link to access and save your files. The link remains valid — you can re-download from your Gumroad library at any time.
Files are delivered as high-resolution JPEG images suitable for professional print labs, home printers, and online printing services. The resolution is optimised for large-format printing without visible pixelation.
Yes. You may print the files for your own personal use and home decoration as many times as you need on any medium — paper, canvas, metal, acrylic, or similar. Commercial reproduction, resale of prints, and mass production are not permitted under the personal use licence.
For best results we recommend a professional print lab using archival or fine-art matte paper. Popular options include Canva Print, Printful, Mpix, and local print shops. Canvas and metal prints also look stunning with our artwork. Select the aspect ratio that matches your desired frame size before sending to print.
Common frame sizes and their matching ratios: Square (1:1) → 12×12", 16×16", 20×20". Portrait A or B (3:4) → 6×8", 9×12", 12×16", 18×24", 30×40 cm (A4 and A3 are slightly narrower, so they need a small trim). Landscape 3:2 → 6×4", 12×8", 30×20". Landscape 16:9 → 48×27" TV-width prints or panoramic frames. All five ratios are included in every purchase, so you are never locked into one format.
Each purchase grants a personal, non-commercial licence. This covers printing for your own home or as a personal gift. It does not cover commercial display, selling prints, using the artwork in paid marketing materials, or any form of resale. If you are interested in a commercial licence, please contact us.
Secure checkout via Gumroad. Pay with major credit or debit cards, PayPal, Apple Pay, or Google Pay. Available options may vary by country and device.
Prices are shown in US Dollars. Secure checkout via Gumroad. VAT, sales tax, or other applicable taxes are automatically calculated at checkout based on your country.
ArtPics24 processes all payments through Gumroad, a trusted digital commerce platform. Your credit or debit card statement will show "GUMROAD" as the merchant name — this is expected and confirms your purchase was processed correctly.
Please check your spam or junk folder first — automated emails from Gumroad are occasionally filtered. If you still cannot find it, log in to your Gumroad account at gumroad.com and find the purchase under your Library. If you continue to have difficulty, email us at support@artpics24.com and include your order email address.
Because digital files are delivered immediately and cannot be returned, all sales are final once the download has been made available. Refunds are considered where: the file was not delivered, the file is defective or corrupted, or the product is materially different from its description. If you believe you qualify for a refund, email support@artpics24.com within 14 days of purchase.

Terms of Service

Effective date: 24 October 2026

These Terms of Service ("Terms") govern your use of the ArtPics24 website and your purchase of digital products sold through it. By accessing the site or completing a purchase, you agree to these Terms in full.

1. Digital Products

All products sold by ArtPics24 are digital downloads. No physical goods will be shipped. Files are made available for download immediately upon confirmed payment via Gumroad. ArtPics24 bears no responsibility for delays caused by your internet connection, device, or email provider.

2. Licence Grant

Upon purchase, ArtPics24 grants you a personal, non-exclusive, non-transferable licence to download, store, and print the purchased artwork for personal, non-commercial, residential use. Specifically permitted: printing for your own home or as a personal gift. Specifically prohibited: resale or redistribution of the digital files, commercial reproduction, use in paid advertising or marketing materials, inclusion in NFTs or blockchain assets, and any form of mass production.

3. Intellectual Property

All artwork, designs, and content on this website remain the exclusive intellectual property of ArtPics24 and its creators. Purchase of a digital file does not transfer copyright or any ownership rights. Your licence is limited strictly to the personal use described above.

4. Payment & Pricing

Secure checkout via Gumroad. Pay with major credit or debit cards, PayPal, Apple Pay, or Google Pay. Available options may vary by country and device. Prices are displayed in US Dollars. VAT, sales tax, or other applicable taxes are automatically calculated at checkout based on your country. Your payment statement will show "GUMROAD" as the merchant. ArtPics24 does not store your payment card details.

5. Refund Policy

Due to the digital nature of our products, all sales are final once the files have been delivered. Refunds are considered only where: (a) the file was not delivered; (b) the file is defective or corrupted; (c) the product is materially different from its description; or (d) a duplicate or unauthorised purchase occurred. If a refund is approved, the licence for the refunded files is cancelled. Refund requests must be submitted within 14 days of purchase by email to support@artpics24.com or via our Contact form.

6. Limitation of Liability

To the fullest extent permitted by applicable law, ArtPics24 shall not be liable for any indirect, incidental, or consequential damages arising from your use of the site or the digital products. Our total liability to you shall not exceed the amount paid for the relevant product.

7. Changes to These Terms

ArtPics24 reserves the right to update these Terms at any time. Continued use of the site after changes are posted constitutes acceptance of the revised Terms.

8. Governing Law

These Terms are governed by the laws of the jurisdiction in which ArtPics24 is registered. Any disputes shall be subject to the exclusive jurisdiction of the courts of that territory.

9. Contact

Questions about these Terms may be sent to support@artpics24.com or via our Contact form.

Privacy Policy

Effective date: 24 October 2026

ArtPics24 is committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and your rights in relation to it.

1. Data We Collect

We collect the following categories of personal data:

  • Purchase data: When you buy a product, Gumroad collects your name, email address, and payment details. ArtPics24 receives your email address and a purchase summary from Gumroad so that we can support your order.
  • Messages to us: If you email support@artpics24.com or submit our Contact form, we collect your name, email address, and the content of your message.
  • Newsletter data: If you sign up for our newsletter, we collect your email address.
  • Visit statistics: We count page visits and Buy Now clicks with Umami, a cookie-free analytics service. It records anonymous, aggregated information such as the page visited, the referring website, campaign tags in the page address, country, browser and device type. It does not use cookies or store anything on your device.
  • Technical data: Our hosting provider (Netlify) automatically collects standard server logs including IP addresses and browser type for security and operational purposes.

2. How We Use Your Data

  • To fulfil your order and deliver your digital files.
  • To respond to enquiries sent by email or via our Contact form.
  • To send the newsletter you signed up for. You can unsubscribe at any time.
  • To understand, in aggregate, which pages and campaigns bring visitors, so we can improve the shop.
  • To comply with legal obligations.

We do not use your data for advertising profiling and we do not sell your data to third parties.

3. Third-Party Services

  • Gumroad (gumroad.com) — processes payments and delivers download files. Gumroad's own Privacy Policy applies to data they collect.
  • Netlify (netlify.com) — hosts this website and processes Contact form and newsletter submissions. Netlify's Privacy Policy applies to data handled by their infrastructure.
  • Forward Email (forwardemail.net) — delivers email sent to support@artpics24.com to our inbox.
  • Umami (umami.is) — cookie-free visit statistics, as described above.
  • Cloudinary (cloudinary.com) — serves product images via their global CDN.
  • Google Fonts (fonts.googleapis.com) and cdnjs (cdnjs.cloudflare.com) — deliver the fonts and icons used on this website.

When your browser loads images, fonts, icons or the statistics script from these services, they receive your IP address as part of normal web traffic.

4. Cookies

This website does not set cookies and does not use analytics or advertising cookies. For full details see our Cookie Policy.

5. Data Retention

Messages you send us — by email to support@artpics24.com or via our Contact form — are retained for up to 12 months for customer service purposes. Newsletter email addresses are kept until you unsubscribe. Aggregated visit statistics are kept for up to 6 months. Purchase records are retained as required by applicable tax and accounting law.

6. Your Rights

Depending on your location, you may have the right to: access the personal data we hold about you; request correction or deletion of your data; object to or restrict certain processing; and lodge a complaint with your local data protection authority. To exercise any of these rights, email support@artpics24.com or use our Contact form.

7. Changes to This Policy

We may update this Privacy Policy from time to time. The effective date at the top of this page will reflect the most recent revision. We encourage you to review this policy periodically.

Digital Art Licence Agreement

Effective date: 22 October 2026

This Licence Agreement is entered into between ArtPics24 ("Licensor") and the purchaser ("Licensee") at the time of purchase. By downloading any ArtPics24 digital file, you agree to the terms below.

1. Licence Grant

Subject to payment and compliance with this Agreement, ArtPics24 grants you a personal, non-exclusive, non-transferable, non-sublicensable licence to use the purchased artwork for the permitted uses set out in Section 2.

2. Permitted Uses

  • Printing the artwork for display in your own home or private residential space.
  • Printing one copy as a personal gift to a family member or friend (non-commercial).
  • Storing the digital files on your personal devices for your own use.
  • Re-printing replacements for personal use as many times as needed.

3. Prohibited Uses

  • Reselling or distributing the digital files in any format.
  • Producing prints or reproductions for commercial sale or profit.
  • Using the artwork in commercial advertising, marketing, or branding materials.
  • Incorporating the artwork into NFTs, blockchain tokens, or AI training datasets.
  • Sub-licensing, transferring, or sharing the files with third parties.
  • Modifying or creating derivative works for distribution.
  • Removing or altering any watermark or metadata associated with the artwork.

4. Intellectual Property

All intellectual property rights in the artwork, including copyright, remain exclusively with ArtPics24 and/or its creators. This licence does not transfer any ownership rights. ArtPics24 reserves all rights not expressly granted herein.

5. Termination

This licence terminates automatically and without notice if you breach any of its terms. Upon termination, you must immediately cease all use of the artwork and delete all copies of the digital files. Termination does not entitle you to a refund.

6. Commercial Licensing

If you require a commercial licence for any ArtPics24 artwork, please email support@artpics24.com or use our Contact form to discuss options.

7. Governing Law

This Agreement is governed by the same law as our Terms of Service. Any disputes will be resolved in the competent courts of the applicable jurisdiction.

Cookie Policy

Effective date: 22 October 2026

This Cookie Policy explains how ArtPics24 uses cookies and similar technologies when you visit our website.

What Are Cookies?

Cookies are small text files placed on your device by a website. Similar technologies, such as your browser's local storage, also keep information on your device.

This Website Sets No Cookies

ArtPics24 does not set cookies and does not use advertising, tracking or analytics cookies. Because we use no such cookies, we do not show a cookie consent banner.

Visit statistics — We use Umami, a cookie-free analytics service, to count page visits and Buy Now clicks in aggregate. It does not set cookies or store anything on your device.

Favorites — When you tap the heart on an artwork, your browser's local storage remembers your saved favorites on your own device. This only happens when you use the feature. The list is never sent to us, and you can clear it at any time by removing the hearts or clearing your browser's site data.

Checkout on Gumroad

When you click Buy Now, Gumroad's checkout opens in a new tab on gumroad.com. Gumroad may set its own cookies there to manage your purchase and prevent fraud. Those cookies are governed by Gumroad's own policies.

What We Do Not Use

  • We do not use advertising or targeting cookies.
  • We do not use cross-site tracking cookies.
  • We do not use analytics cookies.
  • We do not share data with advertising networks.

Managing Cookies

You can view and delete cookies and site data at any time through your browser settings. Instructions for common browsers:

  • Chrome: Settings → Privacy & Security → Cookies and other site data
  • Safari: Preferences → Privacy → Manage Website Data
  • Firefox: Options → Privacy & Security → Cookies and Site Data

Changes to This Policy

We may update this Cookie Policy as our services evolve. The effective date above reflects the most recent revision. If you have questions, email support@artpics24.com or use our Contact form.

My Favorites

Get in Touch

We'd love to hear from you. Email us at support@artpics24.com or send a message below.

How It Works

Get your digital art in 4 simple steps

1

Browse

Explore our collection of premium digital wall art

2

Purchase

Simple checkout and instant confirmation

3

Download

Receive your high-resolution files instantly

4

Print & Frame

Print at home or use a professional service